Privacy Policy

Last Updated: October 2026

Dr George Wellness Academy is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, submit an enquiry, enrol on a course or otherwise interact with the Academy.

Information We Collect

Depending on how you interact with us, we may collect information including:

• Name
• Email address
• Telephone number
• Professional background or occupation
• Course enquiries and enrolment details
• Training and course completion information
• Communications you send to us
• Payment and transaction information
• Website usage and technical information, such as device, browser and cookie data

Payment card information may be processed directly by our payment providers and is not necessarily stored by Dr George Wellness Academy.

How We Use Your Information

We may use your personal information to:

• Process and administer course enrolments
• Provide access to online training and course materials
• Arrange practical training sessions
• Communicate with you about your course or booking
• Respond to enquiries
• Maintain training and certification records
• Provide relevant graduate support and resources
• Process payments and maintain appropriate transaction records
• Improve our courses, website and services
• Maintain the security and operation of our website and systems
• Comply with legal, regulatory and administrative obligations

Our Lawful Basis for Processing

We process personal information where necessary to provide services or fulfil a contract with you, where we have a legitimate business interest in doing so, where you have provided consent, or where processing is necessary to meet a legal obligation.

The lawful basis used will depend on the nature of the information and the reason it is being processed.

Marketing Communications

Where required, we will only send marketing communications where you have provided appropriate consent or where we are otherwise permitted to do so.

Marketing may include information about courses, training opportunities, events, educational content and Academy updates.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided in our emails or by contacting us.

Unsubscribing from marketing will not prevent us from sending essential communications relating to a course, booking or service you have purchased.

Third-Party Services

We use third-party service providers to help operate the Academy and deliver our services. These may include platforms such as Thinkific, Squarespace, Jotform, payment providers, email and marketing platforms, and other service providers used for the administration and delivery of our courses.

These providers may process personal information on our behalf or as independent organisations in accordance with their own terms and privacy policies.

We only share personal information where reasonably necessary for the relevant service, administration of your course, fulfilment of our obligations or where required by law.

International Data Transfers

Some of the third-party platforms and service providers we use may process or store information outside the United Kingdom.

Where applicable, appropriate safeguards will be used for international transfers of personal information in accordance with applicable data protection requirements.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing training, maintaining appropriate course and certification records, meeting legal or accounting requirements and resolving any disputes.

Different types of information may therefore be retained for different periods.

Data Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies for essential website functionality, analytics and other purposes.

Where consent is required, non-essential cookies will only be used in accordance with the preferences you select.

Further information is available in our Cookie Policy.

Your Data Protection Rights

Depending on the circumstances, you may have rights in relation to your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain types of processing
• Request transfer of your information where applicable
• Withdraw consent where processing is based on consent

These rights are subject to applicable data protection law and may not apply in every circumstance.

Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, systems or legal requirements. The latest version will be published on this website with an updated revision date.

Contact

For privacy-related enquiries or to exercise your data protection rights, please contact:

Dr George Wellness Academy
Email: hello@drgeorgewellness.com